At Events4GreaterGood Ltd (ABN: 83 638 328 382), we prioritise your privacy. We are committed to protecting your personal information and recognise the importance of privacy in fostering trust with our volunteers, donors, beneficiaries, and all those who engage with us. Our team is trained to maintain the confidentiality of all personal information and uphold your privacy at all times. This Privacy Policy outlines how we manage the personal data of individuals who interact with us, including donors, volunteers, event participants, and beneficiaries of our services.
Events4GreaterGood Ltd’s Privacy Policy is developed in line with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (as amended).
We take great care to ensure that the information you provide to us remains secure and is used solely for its intended purpose.
What is personal information?
Personal information refers to any information or opinion about you. This could range from sensitive details (e.g., medical history) to general information (e.g., address and phone number). It includes, but is not limited to:
- Contact details (name, phone number, email, address)
- Donation history and payment details
- Volunteer applications and experience
- Event participation records
- Tax file numbers (where applicable for donations or payments)
- Emergency contact details
- Any other information required to facilitate our services and events
What is sensitive information?
Sensitive information is a special category of personal information under the Privacy Act 1988. This includes information or opinions about your:
- Racial or ethnic origin
- Political opinions or affiliations
- Religious beliefs or affiliations
- Philosophical beliefs
- Membership in a professional or trade association
- Sexual orientation or practices
- Criminal history
We will only collect sensitive information when necessary for the services we provide and only with your consent.
How do we collect personal information?
We collect personal information directly from you in various ways, including:
- When you register for an event or volunteer with us
- When you make a donation
- When you interact with us via social media, email, or our website
- When you subscribe to our updates or newsletters
- When you provide feedback or complete a survey
We may also collect information from third-party sources, such as publicly available records, fundraising platforms, and partners who facilitate donations or event registrations.
How do we use your personal information?
We collect and use your personal information for specific purposes, including:
- Event Coordination: Managing your participation in our fundraising events and community initiatives.
- Volunteer Management: Assessing applications and coordinating volunteer assignments.
- Fundraising and Donations: Processing donations, issuing receipts, and managing donor relations.
- Communication: Providing updates, newsletters, and event invitations.
- Compliance and Governance: Meeting legal, regulatory, and reporting obligations.
- Marketing and Awareness: Promoting our initiatives, campaigns, and upcoming events (only where consent has been provided).
- General Administration: Managing day-to-day operations and responding to enquiries.
Consequences of not providing the required information
If you do not provide us with the necessary personal information, we may be unable to provide you with certain services, register your participation in events, or process your donation.
Who we share your personal information with and why
We may disclose your personal information to:
- Event partners and sponsors (for event coordination purposes)
- Payment processing providers (for donations and ticketing)
- Regulatory bodies (where legally required)
- Professional advisors (such as accountants and auditors)
- Third-party service providers who assist in our operations (e.g., IT and email marketing providers)
We do not sell or distribute your personal information for commercial purposes. We will only disclose sensitive information with your consent or as required by law.
Transferring your information overseas
Some of our service providers may be located outside of Australia. We take steps to ensure that any personal information shared with these service providers is protected in accordance with Australian privacy laws.
Steps we take to safeguard your personal information
Events4GreaterGood Ltd stores personal information in secure systems with restricted access. We implement security measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
We will retain your personal information as long as necessary to fulfil the intended purpose or as required by law. Once it is no longer needed, we will dispose of it securely.
Accessing and correcting your personal information
You have the right to request access to the personal information we hold about you. To do so, please make your request in writing and include proof of identity. We may charge a small fee for providing access. If we deny your request, we will provide written reasons for the refusal and details on how to appeal the decision.
Correcting your personal information We take reasonable steps to ensure that your personal information is accurate and up to date. If any of the information we hold about you is incorrect, outdated, or incomplete, you can request a correction, and we will take the necessary steps to update it.
Our website and cookies
We collect general data on website visitors, such as pages visited and time spent on the site. This information is collected anonymously to improve our website experience. Our website may use cookies for enhanced functionality. You can adjust your browser settings to decline cookies if you prefer.
Other websites
If you click on links that take you to third-party websites, please note that their privacy policies may differ from ours. We are not responsible for the privacy practices of these external sites.
Withdrawing consent for data collection
You have the right to withdraw consent for data collection at any time. If you wish to do so, please contact us, and we will promptly address your request.
Contacting us with concerns
If you have any concerns about this Privacy Policy or believe we may have breached it, please contact us using the details below. Provide sufficient information about your complaint, including any supporting evidence.
We will investigate your concerns and notify you of the outcome. If you are not satisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
For privacy-related enquiries or complaints, please contact us:
Events4GreaterGood Ltd
87 Poinciana Ave,
Tewantin QLD 4656
Australia
Phone: 0431 858 088
Or use our enquiry form.